We have some exciting news to share with our valued customers! Bear Beds is officially transitioning its operations and brand under the umbrella of SleepPros. This strategic move allows us to streamline our focus and dedicate all our energy to what we do best: providing the absolute best in adjustable airbed technology.
For existing Bear Beds customers, rest assured that your favorite airbeds aren't going anywhere—they’re simply getting a new home and a new level of dedicated support with SleepPros.
Our Vision
This alignment under SleepPros allows us to dedicate 100% of our research and development to advancing the next generation of customizable, supportive airbed sleep.
What This Means for You
This integration means that SleepPros will now be the exclusive home for all future sales, support, and innovation for our adjustable airbed line. Our commitment to quality, comfort, and customization remains our top priority as we move forward under the SleepPros banner.
Ordering and Support Update
We know you’ll want to know how to place new orders or get assistance with your current models. Here is the essential information you need right now:
- New Ordering Platform: Our dedicated, streamlined ordering page for all adjustable airbeds under SleepPros is currently in development and is slated to launch sometime in 2026. We are working hard to make the future purchasing experience as seamless as possible!
- Interim Orders and Support: To ensure a smooth transition, all new orders and customer service inquiries—for both existing and new customers—should be directed to our centralized team via email: customerservice@sleeppros.com. This inbox is fully staffed and ready to assist you immediately with any needs.
- Warranty and Existing Orders: Please be assured that all existing Bear Beds warranties remain fully valid and will be managed exclusively by the SleepPros support team moving forward. All pending orders placed under the Bear Beds name will also be honored and fulfilled by SleepPros.
- Support Channels: For the time being, email support at customerservice@sleeppros.com is the ONLY available channel for all customer service and order placement. Please use this email exclusively until further notice regarding alternative support options.
We are thrilled about this next chapter and look forward to continuing to serve you with the innovative, quality sleep solutions you expect from our combined expertise!
We appreciate your patience as we complete this transition.
Sincerely,
The Executive Team at SleepPros
A New Era of Sleep: Introducing the Enhanced SleepPros.com and Unprecedented Savings