To allow your body ample time to adjust to your new SleepPros mattress, we kindly ask that you use it for a minimum of 30 days before considering any changes. While many customers experience immediate comfort, others may require a few weeks to fully adapt. This 30-day period ensures your body has sufficient time to adjust to the mattress's support and feel.

If, after 30 days, you still feel discomfort, please reach out to us. We may be able to offer alternative solutions that are simpler than a return or exchange. However, if these solutions prove insufficient, we offer a generous 120-day sleep trial. Within this time frame, you can initiate a return or exchange at no additional cost.

For returns, you'll receive a full refund of the mattress's original price, minus any discounts, accrued interest, and shipping charges. Refunds for Shop Pay purchases made through Affirm will be processed according to their specific policies. Please note that returns and exchanges are limited to one per household.

If you prefer an exchange, we encourage you to consult with one of our sleep experts to select the most suitable mattress for your needs. It's important to remember that exchange mattresses are not eligible for further returns or exchanges, highlighting the importance of careful selection with expert guidance.

LumiCore is our innovative interpretation of the Lumi Bands, strategically integrated into the core of our mattresses. It's the central element designed to deliver the full cooling benefits of Lumi Bands directly where you need them most for a restorative night's sleep.

Sustainably sourced Lumi Bands are high-quality, German-made natural graphite cooling bands. They are expertly designed to actively pull excess heat away from your body, allowing you to sleep up to 5 degrees cooler for 12 hours or more.

Foam-encased pocketed coils create a mattress with independent support. Each coil moves on its own, providing excellent motion isolation (so you don't feel your partner move) and better body contouring for pressure relief. The surrounding foam reinforces the edges, maximizing the usable sleeping surface and increasing durability. This design also allows for better airflow and is compatible with adjustable bases.

In short, generally cooler.

Circadian Rhythm: Our core body temperature naturally drops in the evening, coinciding with the release of melatonin, the sleep hormone. A cooler room facilitates this natural temperature drop, promoting sleep onset and better quality sleep.

Melatonin Production: A cooler sleeping environment can encourage higher melatonin production.

Sleep Stages: Too warm an environment can negatively impact sleep, leading to increased wakefulness and decreased time spent in deep sleep (slow-wave sleep and REM sleep). These deep stages are crucial for cognitive function, memory consolidation, and feeling refreshed. The body's ability to regulate its temperature is less effective during REM sleep, making it more sensitive to ambient temperature changes.

Comfort and Restlessness: Both excessively hot and excessively cold temperatures can cause discomfort and restlessness, making it harder to fall asleep and stay asleep.

Yes, SleepPros customers have the option to finance their purchase through Shop Pay in partnership with Affirm.

We understand your curiosity! Many customers like you appreciate the opportunity to experience a product firsthand before making a purchase. Unfortunately, our online mattress store does not have a physical location where you can try out our products. However, we're committed to providing you with the best possible shopping experience through our user-friendly website and comprehensive product descriptions. To help you make an informed decision, we offer detailed information on our mattresses materials, firmness levels, and customer reviews. You can also reach out to our friendly customer service team for any questions or concerns you may have. We're dedicated to ensuring your satisfaction with your purchase, even if you can't experience it in person.